Commerce Connect 2018

South Park Center, Los Angeles, CA

Wednesday, September 19, 2018

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Thank you for your interest in our Commerce Connect event. To learn more about what's happening at Digital River, check out our Events page.

Explore a world of opportunities for your ecommerce customer experience

Are you looking for actionable insight on how to transform your business online and improve customer experience? Join Digital River’s Commerce Connect event, a day of ecommerce discovery designed to help you navigate a successful customer experience and global expansion. This complimentary invite-only conference is packed with thought-provoking keynotes from world-class brands, global partners and industry experts. This is a great opportunity to hear more about growing your ecommerce business and driving revenue growth in an online world of intense competition and demanding customers.

Reasons to Attend

Explore the latest eCommerce trends

Hear about the latest industry trends and best practices from leading industry influencers and analysts, and gain useful insights into navigating global growth opportunities.

Gain practical insights and tips

Share the experiences of global brands and get actionable advice on effective strategies and optimizing profitability.

Network with your peers

Take advantage of plenty of opportunities to engage with your fellow ecommerce professionals during the day, and join all our guests at the evening networking reception featuring drinks, hors d'oeuvres and live music.

Experience Los Angeles’ iconic skyline

The dramatic, architecturally lit penthouse offers stunning 360° views of Los Angeles from the SkyDeck.

Agenda

1:00pm

Arrival/Registration

2:45pm

Break

4:05pm

Break

Speakers

Adam Coyle

CEO, Digital River

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Adam Coyle has spent over 25 years in the financial technology industry in a wide range of executive roles. Adam joined the management team at Digital River after spending three years at Siris Capital, where he is an executive partner and member of the Digital River board. Before joining Siris he was executive vice president of strategy and corporate development for Vantiv (now WorldPay), a role he assumed after serving as the president of one of Vantiv’s major subsidiaries, National Processing Company.

Adam’s prior experience includes three years as operating partner at Advent International, a leading global private equity firm, and a variety of senior leadership roles at First Data Corporation, including president of First Data’s Integrated Payment Systems group and general counsel for Western Union North America. He is a current director of Transaction Network Services and Intralinks, and a former director of FirstBank, Paymentech, NYCE and First Financial Bank.
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Brendan Witcher

Principal Analyst - Forrester Research

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Brendan serves digital business strategy professionals and is a leading expert on consumer behavior and technology trends in digital engagement space. He is also a noted authority on both online and offline commerce, as well as vendors that help deliver today's leading capabilities towards digital excellence.

In his research, Brendan covers such cross-vertical topics as eCommerce, personalization, omnichannel, customer experience, AI, and next generation analytics.

In addition to advising executive teams on digital strategy, Brendan is frequently sought after for comments and insights by industry media such as CNN, Bloomberg, CNBC, NPR, The Wall Street Journal, Time, and USA Today.
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Kristi Melani

Vice President Digital Marketing & Customer Experience - Plantronics

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Kristi leads the digital marketing organization at Plantronics, overseeing digital marketing strategy efforts world-wide and managing the overall presence and branding of Plantronics online. She also oversees the events & trade show team, developing new innovative approaches to offline engagement strategies. During her professional career, she has also led special project groups such as the Great Places to Work task force, mentoring emerging leaders and playing an instrumental role in overall change management in a variety of organizations. Kristi also serves as Vice chair on the Board of Directors for Goodwill Central Coast.
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Errol Denger

Director of Commerce Program & Strategy - Adobe

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Errol Denger is the Director of the Adobe Commerce Program responsible for strategy, alliances, and product integrations. In this role, Errol is focused on helping brands innovate shopping experiences and transform themselves into omnichannel businesses. Prior to this he was director of product management and strategy for IBM Commerce where he led portfolio strategy and product management. He has also held several leadership positions in strategy, retail and M&A including authoring the acquisitions that laid the foundation for IBM’s Smarter Commerce business. Errol is fortunate to live in the Central Coast of California where he enjoys mountain biking, surfing, and spending time with his family.
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Will Kyle

Sales Manager - Amazon

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Will joined Amazon in 2013 after working in consumer sales for 6 years. Will started at Amazon by assisting businesses in expanding their ecommerce channels and currently manages multiple teams spanning 4 categories. Will is currently focused on optimizing and scaling processes for new sellers joining Amazon. Will holds a BA in Psychology from the University of Colorado.
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Ben Chung

Sales Manager - Amazon

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After graduating from Cornell University with a degree in Business and concentrations in Finance and Real Estate, Ben joined Amazon in 2015 to assist SMBs launch and grow their businesses on Amazon’s Marketplace. Since the beginning of his tenure, he has partnered with hundreds of businesses world-wide to find success in the ever-growing and changing ecommerce environment. He is currently focusing on initiatives to remove barriers that traditionally prevent SMBs from finding quick success in the competitive ecommerce space.
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Tim Montgomery

Vice President, Digital Partnerships - Mastercard

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Tim Montgomery leads the west coast Digital Partnerships Account Management Team at Mastercard, which is responsible for account management and business development with ecommerce merchants, consumer facing technology platforms, fintech firms, and the payments companies that power digital commerce. With digital payments growing exponentially and new payments experiences and use cases being developed every day, Mastercard partners closely with not only the largest digital platforms, but also the up-and-coming companies that are disrupting their industries.

Prior to his current role, Tim worked in Mastercard’s Digital Payments team to bring Mastercard’s suite of payments and security technologies to financial institutions and merchants.

Tim is now based in San Francisco, California but grew up in New York, where he graduated from NYU’s Stern School of Business with a B.A. in Finance and International Business. In his free time, Tim enjoys outdoors activities including mountain biking, hiking, and camping.
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Dennis Wall

CEO - BillingPlatform

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Dennis Wall is BillingPlatform’s Chief Executive Officer. BillingPlatform is an agile monetization platform. Able to handle any rating, charging and pricing strategy, BillingPlatform gives business executives the ability to monetize any business model.

Previously Dennis was the founder of Cloud Sherpas – a leading cloud technology and advisory services firm acquired by Accenture in 2015. Prior to Cloud Sherpas, he was the co-founder of OKERE, a global cloud services provider acquired by Fujitsu in 2007.

Dennis brings more than 20 years of experience enabling companies from mid-market to Global 100 realize transformational change through innovative software and services solutions.
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Adam Coyle has spent over 25 years in the financial technology industry in a wide range of executive roles. Adam joined the management team at Digital River after spending three years at Siris Capital, where he is an executive partner and member of the Digital River board. Before joining Siris he was executive vice president of strategy and corporate development for Vantiv (now WorldPay), a role he assumed after serving as the president of one of Vantiv’s major subsidiaries, National Processing Company.

Adam’s prior experience includes three years as operating partner at Advent International, a leading global private equity firm, and a variety of senior leadership roles at First Data Corporation, including president of First Data’s Integrated Payment Systems group and general counsel for Western Union North America. He is a current director of Transaction Network Services and Intralinks, and a former director of FirstBank, Paymentech, NYCE and First Financial Bank.


Keynote: Navigating the Growth of Ecommerce
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Brendan serves digital business strategy professionals and is a leading expert on consumer behavior and technology trends in digital engagement space. He is also a noted authority on both online and offline commerce, as well as vendors that help deliver today's leading capabilities towards digital excellence.

In his research, Brendan covers such cross-vertical topics as eCommerce, personalization, omnichannel, customer experience, AI, and next generation analytics.

In addition to advising executive teams on digital strategy, Brendan is frequently sought after for comments and insights by industry media such as CNN, Bloomberg, CNBC, NPR, The Wall Street Journal, Time, and USA Today.


Forrester Analyst Insights Ted Talk
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Kristi leads the digital marketing organization at Plantronics, overseeing digital marketing strategy efforts world-wide and managing the overall presence and branding of Plantronics online. She also oversees the events & trade show team, developing new innovative approaches to offline engagement strategies. During her professional career, she has also led special project groups such as the Great Places to Work task force, mentoring emerging leaders and playing an instrumental role in overall change management in a variety of organizations. Kristi also serves as Vice chair on the Board of Directors for Goodwill Central Coast.


Plantronics Showcase
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Errol Denger is the Director of the Adobe Commerce Program responsible for strategy, alliances, and product integrations. In this role, Errol is focused on helping brands innovate shopping experiences and transform themselves into omnichannel businesses. Prior to this he was director of product management and strategy for IBM Commerce where he led portfolio strategy and product management. He has also held several leadership positions in strategy, retail and M&A including authoring the acquisitions that laid the foundation for IBM’s Smarter Commerce business. Errol is fortunate to live in the Central Coast of California where he enjoys mountain biking, surfing, and spending time with his family.


Adobe Ted Talk
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Will joined Amazon in 2013 after working in consumer sales for 6 years. Will started at Amazon by assisting businesses in expanding their ecommerce channels and currently manages multiple teams spanning 4 categories. Will is currently focused on optimizing and scaling processes for new sellers joining Amazon. Will holds a BA in Psychology from the University of Colorado.


Amazon Ted Talk
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After graduating from Cornell University with a degree in Business and concentrations in Finance and Real Estate, Ben joined Amazon in 2015 to assist SMBs launch and grow their businesses on Amazon’s Marketplace. Since the beginning of his tenure, he has partnered with hundreds of businesses world-wide to find success in the ever-growing and changing ecommerce environment. He is currently focusing on initiatives to remove barriers that traditionally prevent SMBs from finding quick success in the competitive ecommerce space.


Amazon Ted Talk
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Tim Montgomery leads the west coast Digital Partnerships Account Management Team at Mastercard, which is responsible for account management and business development with ecommerce merchants, consumer facing technology platforms, fintech firms, and the payments companies that power digital commerce. With digital payments growing exponentially and new payments experiences and use cases being developed every day, Mastercard partners closely with not only the largest digital platforms, but also the up-and-coming companies that are disrupting their industries.

Prior to his current role, Tim worked in Mastercard’s Digital Payments team to bring Mastercard’s suite of payments and security technologies to financial institutions and merchants.

Tim is now based in San Francisco, California but grew up in New York, where he graduated from NYU’s Stern School of Business with a B.A. in Finance and International Business. In his free time, Tim enjoys outdoors activities including mountain biking, hiking, and camping.


Mastercard Presentation
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Dennis Wall is BillingPlatform’s Chief Executive Officer. BillingPlatform is an agile monetization platform. Able to handle any rating, charging and pricing strategy, BillingPlatform gives business executives the ability to monetize any business model.

Previously Dennis was the founder of Cloud Sherpas – a leading cloud technology and advisory services firm acquired by Accenture in 2015. Prior to Cloud Sherpas, he was the co-founder of OKERE, a global cloud services provider acquired by Fujitsu in 2007.

Dennis brings more than 20 years of experience enabling companies from mid-market to Global 100 realize transformational change through innovative software and services solutions.


BillingPlatform Ted Talk
×

Tim Montgomery leads the west coast Digital Partnerships Account Management Team at Mastercard, which is responsible for account management and business development with ecommerce merchants, consumer facing technology platforms, fintech firms, and the payments companies that power digital commerce. With digital payments growing exponentially and new payments experiences and use cases being developed every day, Mastercard partners closely with not only the largest digital platforms, but also the up-and-coming companies that are disrupting their industries.

Prior to his current role, Tim worked in Mastercard’s Digital Payments team to bring Mastercard’s suite of payments and security technologies to financial institutions and merchants.

Tim is now based in San Francisco, California but grew up in New York, where he graduated from NYU’s Stern School of Business with a B.A. in Finance and International Business. In his free time, Tim enjoys outdoors activities including mountain biking, hiking, and camping.


Optimizing Payments to Improve the Consumer Experience While Increasing Sales
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Keynote Speaker 10
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Keynote Speaker 11
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Keynote Speaker 12
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Keynote Speaker 13
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Keynote Speaker 14
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Keynote Speaker 15
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Keynote Speaker 16

Location

The dramatic, architecturally lit penthouse offers stunning 360° views of Los Angeles from the SkyDeck.

Event & Hotel Information

South Park Center
1150 S Olive Street, Los Angeles, CA 90015

We recommend booking your hotel at the Intercontinental for Commerce Connect, located a mile away from South Park Center. Click here to make your online reservations or call the hotel (1-888-424-6835) to make your reservation.

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